Terms & Conditions
Play Experience Bookings
Pre Booking With Pre Payment Required & Is Strictly Non Refundable
All Guests Of All Ages Must Have A Valid Booking To Be Allowed Entry Into Playtown Tullamore
Amending Bookings Eg: Date Changes / Time Changes / Reduction In Number Of People Coming Requires At Least 24 Hours Notice
All Information Regarding Your Booking Is Deemed To Be Correct As Of 24 Hours Prior To Same
If Numbers Reduce On The Day, Payment Is Still Taken For Spaces Held As We Are Prevented The Reasonable Opportunity To Fill These Spaces
Payments Made Are Forfeited For All No Shows As Well As Any Cancellations / Amendments Within Less Than 24 Hours Of Play Experience Time Booked
Whilst We Will Do Our Best To Accommodate, We Can’t Guarantee That An Increase In Numbers On The Day Can Be Catered For As We Operate Every Play/ Party Experience On Limited Numbers & Spaces May Be Booked Out
Party Experience Bookings
Pre Booking With €75 Deposit Required & Is Strictly Non Refundable
When Booking A Party, We Ask For The Number Of Children & Adults Who Will Be Attending. This Detail Is Required.
Please Take Care To Select Correct Party Bracket (Up To 12 / 13-30 / 31 -82) When Booking As We May Not Be Able To Facilitate Changes After Booking
All Guests Of All Ages Must Have A Valid Booking To Be Allowed Entry Into Playtown Tullamore
We Understand That Numbers Can Change But Do Ask That Exact Number Attending Are Confirmed ASAP & At Least 24 Hours Prior To Party
All Information Regarding Your Booking Is Deemed To Be Correct As Of 24 Hours Prior To Same
Whilst We Will Do Our Best To Accommodate, We Can’t Guarantee That An Increase In Numbers On The Day Can Be Catered For As We Operate Every Play / Party Experience On Limited Numbers & Spaces May Be Booked Out.
Amending Bookings Eg: Date Changes / Time Changes / Reduction In Number Of People Coming Requires At Least 24 Hours Notice
If Numbers Reduce On The Day, Payment Is Still Taken For Spaces Held As We Are Prevented The Reasonable Opportunity To Fill These Spaces
Payments Made Are Forfeited For All No Shows As Well As Cancellations / Amendments Made Within Less Than 24 Hours Of Party Experience Time Booked
School Tours
– €75 Non Refundable Deposit Required
– Booking Is Only Confirmed Once Receipt For Deposit Is Issued By Us
– We Are So Grateful To Have A Wonderful Relationship With Schools Throughout Ireland & Our School Tours Do Sell Out. For This Reason & To Be Fair To All, Deposit Is Required To Hold Any Date. Should This Date Need To Change For Example Due To Bus Hire, Deposit, Whilst Not Refundable, Can Be Switched To Alternative Available Date
– Upon Booking, Number of Children Expected On Tour Must Be Advised To Us
– Numbers Attending Must Be Confirmed At Least 1 Week Prior To Tour Date. Up To A 10% Reduction In Numbers Is Permissible Without Charge At This Point. Invoice Will Then Be Sent With Balance Remaining Due Immediately. Any Further Reduction In Numbers Attending Between This Date & Tour Is Strictly Non Refundable
– All Tours Are Educational, S.T.E.A.M Based Play Experiences (Based Upon Our I.C.E Rooms) & Are Tailored To Age Group Attending & Are Suitable For All Pre School / Montessori / Primary School / Home School Children Of All Ages, Abilities & Imaginations
– Full Access To Playtown Tullamores Miniature Town Play Experience Is Included Throughout At No Extra Cost
– Please Kindly Note That Hot / Cold Food Requests Outside Of Packed Lunches Must Be Ordered Through Us Directly & Not Arranged Through Any 3rd Party For Consumption Within Our Facilities.
– Start Time Agreed Upon When Confirming 1 Week Prior To Tour Is Final. Please Note That Should You Arrive Late, We Can’t Facilitate A Later Finish As We Will Have Arranged Staffing Based On Timing Of Your Tour
– Whilst We Are Renowned For Our Cleanliness, Safety & Care For All Visiting Us, Please Do Note That Children Attending Are The Responsibility Of Their Accompanying Teachers / SNA’s / Adults At All Times
– In The Unlikely Event That Under Special Circumstances, A School Needs To Cancel/Amend A Booking, We Kindly Request That We Are Contacted Immediately So As To Give Us The Best Opportunity To Fill Held Spaces & To Facilitate Another School On Our Waiting List. Whilst Deposit Paid Is Strictly Non Refundable, With Sufficient Notice, We Will Do Our Utmost To Facilitate A Transfer Of School Booking Date.
PRICES, DURATIONS & CONTENT PER OUR SCHOOL TOUR SECTION ARE BASED ON MINIMUM NUMBER OF / COST OF 18 CHILDREN & DURING OFF PEAK / SCHOOL TERM WEEK DAYS
For Bookings Outside Of This Criteria, Standard Play Experience Costs & Durations Apply. Please Contact Us To Discuss.
Playtown Tullamore – School Edition
€250 Deposit Required At Time Of Booking
Remaining Balance To Be Paid Prior To Delivery Of Themed Quads & Play Equipment
Whilst Playtown School Edition Is Of A High Quality, Use Of Same Is Under School / Pre School / Montessori Supervision & Their Insurance
Schools / Pre Schools / Montessori's Are Liable For The Cost Of Missing / Damaged / Broken Items Whilst Under Their Supervision
Gift Vouchers
Gift Vouchers Are Available To Purchase Online & Are E Mailed Directly To Recipient
Online Gift Vouchers Can Be Used To Book Any Play / Party / School Tour / School Edition Experience
Paper Gift Vouchers, Should You Prefer, Are Also Available By Contacting Us Directly
For Bookings Using Paper Gift Vouchers, Please Contact Us To Confirm Booking Prior To Coming To Playtown. We Can’t Facilitate Walk Ins Using Paper Gift Vouchers.
General Rules / Terms & Conditions
Our Rules / Terms & Conditions Are A Set Of Leading Standards That We Ask Our Guests Along With Ourselves To Follow At All Times. These Inlcude Taking Into Account All Up To Date Health & Safety Advice As Well As General Hygiene & Covid 19 Guidelines.
Please Note That Person Making Booking Is Responsible For Ensuring That They Along With All Adults & Children Included In Their Booking Are Aware Of And Are Agreeing To All Of Our Rules / Terms & Conditions.
All Guests Of All Ages Must Have A Valid Booking To Be Allowed Entry Into Playtown Tullamore
Children Age Under 6 Months Old Are Free With A Paying Child. Otherwise, €10 Admission Applies.
Children Age 13+ Can Be Booked In As A Child & Avail Of All Play Experiences Or Can Be Booked In As An Adult.
If You Or Any Member Of Your Party Are Feeling Unwell Such As Covid 19 / Cold & Flu Like Symptoms Or Are Currently Expected To Be Isolating/Restricting Your Movements Including Being Out Of School Sick, We Would Kindly Request & Insist That You Do Not Visit Playtown Tullamore & The I.C.E Rooms In The Interest Of All Of Our Guests Some Of Whom May Be Vulnerable.
Whilst Enjoying Our Facilities, We Wish To Advise That All Adults Are Fully Responsible For All Children In Their Care At All Times. In The Case Of Parties, Parents Of Children Staying / Host Parents Are Responsible For All Children Attending Their Party
Shoes Must Be Removed And Socks Worn By All Adults & Children Within All Areas Outside Of Seating Areas In Playtown Tullamore & The I.C.E Rooms. (Strictly No Bare Feet Allowed & Socks Are Available For €2 Should You Forget Your Own)
Please Do Avail Of 6 x Hand Sanitising Points Spread Throughout Playtown Tullamore & The I.C.E Rooms Including One Upon Admission
We Have Several Rules/Notices Throughout Playtown Tullamore & The ICE Rooms And Kindly Insist That All Adults Ensure Adherence To These As Well As All Requests From All Members Of Our Team.
We Continuously Tidy & Clean Throughout The Day As Well As Deep Cleans & Spray/Fogger Sanitisation For 30 Minutes Before & After Each And Every Play/Party Experience. To Facilitate Same, We Kindly Ask That All People Leave After Their Allocated Play / Party / School Tour Experience.
Whilst We Do Accept All Forms Of Payment Including Cash, Card Payments Are Preferred For Hygiene Purposes
Changing Facilities Are Available And We Kindly Request That These Are Used And Children Are Not Changed Outside Of These Facilities Including In Seating / Play Areas.
Bookings Cancelled By Us Due To Government Covid 19 Measures Are Replaced With New Available Booking Date & Time Of Your Choice Or A Gift Voucher Of Same Value.
We Have A Strict Policy Of No Outside Food Or Drink Permitted And Appreciate & Insist Upon Adherence To This. The Only Exception Is That We Allow You To Bring Your Own Cake With Our “Playtown Party Packages” Only.
Bookings Made In Breach Of Our “Terms & Conditions” Are Non Refundable
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Pre Booking With Pre Payment Is Required & Is Strictly Non Refundable.
All Guests Of All Ages Must Have A Valid Booking To Be Allowed Entry Into Playtown Tullamore.
Amending Bookings Eg: Date Changes / Time Changes / Changes In Number Of People Coming Requires At Least 24 Hours Notice.
All Information Regarding Your Booking Is Deemed To Be Correct As Of 24 Hours Prior To Same & This Is What We Prepare & Charge For.
If Numbers Reduce On The Day, Payment Is Still Taken For Spaces Held As We Are Prevented The Reasonable Opportunity To Fill These Spaces.
Payments Made Are Forfeited For All No Shows As Well As Any Cancellations / Amendments Within Less Than 24 Hours Of Play Experience Time Booked.
Whilst We Will Do Our Best To Accommodate, We Can’t Guarantee That An Increase In Numbers On The Day Can Be Catered For As We Operate Every Experience On Limited Numbers & Spaces May Be Booked Out.
Pre Booking With €75 Deposit Is Required & Is Strictly Non Refundable.
When Booking A Party, We Ask For The Number Of Children & Adults Who Will Be Attending.
All Guests Of All Ages Must Have A Valid Booking To Be Allowed Entry Into Playtown Tullamore.
We Understand That Numbers Can Change But Do Ask That Exact Number Of Both Adults & Children Attending Are Confirmed ASAP & At Least 24 Hours Prior To Party.
All Information Regarding Your Booking Is Deemed To Be Correct As Of 24 Hours Prior To Same & This Is What We Prepare & Charge For.
Whilst We Will Do Our Best To Accommodate, We Can’t Guarantee That An Increase In Numbers On The Day Can Be Catered For As We Operate Every Experience On Limited Numbers & Spaces May Be Booked Out.
Amending Bookings Eg: Date Changes / Time Changes / Changes In Number Of People Coming Requires At Least 24 Hours Notice.
If Numbers Reduce On The Day, Payment Is Still Taken For Spaces Held As We Are Prevented The Reasonable Opportunity To Fill These Spaces.
Payments Made Are Forfeited For All No Shows As Well As Cancellations / Amendments Made Within Less Than 24 Hours Of Party Experience Time Booked.
Complete No Shows Are Charged In Full (Full Price Of Party Booked) To Card Used Upon Booking. In The Event That This Payment Is Declined When Processing, We Will Forward An Invoice For Payment Due.
– €75 Non Refundable Deposit Is Required.
– Booking Is Only Confirmed Once Receipt For Deposit Is Issued By Us.
– We Are So Grateful To Have A Wonderful Relationship With Schools Throughout Ireland & Our School Tours Do Sell Out. For This Reason & To Be Fair To All, Deposit Is Required To Hold Any Date. Should This Date Need To Change, For Example Due To Bus Hire, Deposit, Whilst Not Refundable, Can Be Switched To An Alternative Available Date For The Same Calendar Year Only. Please Do Note That Deposit Does Not Have A Cash Value And Can’t Be Used Towards Any Of Our Other Experiences / Services.
– Upon Booking, Number of Children Expected On Tour Must Be Advised To Us.
– Numbers Attending Must Be Confirmed At Least 1 Week Prior To Tour Date. Up To A 10% Reduction In Numbers Is Permissible Without Charge At This Point. Invoice Will Then Be Sent With Balance Remaining Due Immediately. Any Further Reduction In Numbers Attending Between This Date & Tour Is Strictly Non Refundable.
– All Tours Are Educational, S.T.E.A.M Based Play Experiences (Based Upon Our I.C.E Rooms) & Are Tailored To Age Group Attending & Are Suitable For All Pre School / Montessori / Primary School / Home School Children Of All Ages, Abilities & Imaginations.
– Full Access To Playtown Tullamore’s Miniature Town Play Experience & Its Benefits To The Aistear, Síolta & Primary Curriculum Frameworks Is Included Throughout At No Extra Cost.
– Please Kindly Note That Hot / Cold Food Requests Outside Of Packed Lunches Must Be Ordered Through Us Directly & Not Arranged Through Any 3rd Party For Consumption Within Our Facilities.
– Start Time Agreed Upon When Confirming 1 Week Prior To Tour Is Final. Please Note That Should You Arrive Late, We Can’t Facilitate A Later Finish As We Will Have Arranged Staffing Based On Timing Of Your Tour.
– Whilst We Are Renowned For Our Cleanliness, Safety & Care For All Visiting Us, Please Do Note That Children Attending Are The Responsibility Of Their Accompanying Teachers / SNA’s / Adults At All Times
– In The Unlikely Event That Under Special Circumstances, A School Needs To Cancel/Amend A Booking, We Kindly Request That We Are Contacted Immediately So As To Give Us The Best Opportunity To Fill Held Spaces & To Facilitate Another School On Our Waiting List. Whilst Deposit Paid Is Strictly Non Refundable, With Sufficient Notice, We Will Do Our Utmost To Facilitate A Transfer Of School Booking For The Same Calendar Year Only. Please Do Note That Deposit Does Not Have A Cash Value And Can’t Be Used Towards Any Of Our Other Experiences / Services.
PRICES, DURATIONS & CONTENT PER OUR SCHOOL TOUR SECTION ARE BASED ON MINIMUM NUMBER OF / COST OF 18 CHILDREN & DURING OFF PEAK / SCHOOL TERM WEEK DAYS ONLY
For Bookings Outside Of This Criteria, Standard Play Experience Costs & Durations Apply. Please Contact Us To Discuss.
€250 Deposit Is Required At The Time Of Booking.
Remaining Balance To Be Paid Prior To Delivery Of Themed Quads & Play Equipment.
Whilst Playtown School Edition Is Of A High Quality, Use Of Same Is Under School / Pre School / Montessori / Educational Group Supervision & Their Insurance.
Schools / Pre Schools / Montessori’s Are Liable For The Cost Of Missing / Damaged / Broken Items Whilst Under Their Supervision.
Gift Vouchers Are Available To Purchase Online & Are E Mailed Directly To The Recipient.
Online Gift Vouchers Can Be Used To Book Any Play / Party / School Tour / Group Experience / School Edition Experience.
Paper Gift Vouchers, Should You Prefer, Are Also Available By Contacting Us Directly.
For Bookings Using Paper Gift Vouchers, Please Contact Us To Confirm Booking Prior To Coming To Playtown. We Can’t Facilitate Walk Ins Using Paper Gift Vouchers.
Our Rules / Terms & Conditions Are A Set Of Leading Standards That We Ask Our Guests Along With Ourselves To Follow At All Times. These Inlcude Taking Into Account All Up To Date Health & Safety Advice As Well As General Hygiene & Covid 19 Guidelines.
Please Note That The Person Making The Booking Is Responsible For Ensuring That They Along With All Adults & Children Included In Their Booking Are Aware Of And Are Agreeing To All Of Our Rules / Terms & Conditions.
All Guests Of All Ages Must Have A Valid Booking To Be Allowed Entry Into Playtown Tullamore.
Children Age Under 6 Months Old Are Free With A Paying Child. Otherwise, €10 Admission Applies.
Children Age 13+ Can Be Booked In As A Child & Avail Of All Play Experiences Or Can Be Booked In As An Adult.
If You Or Any Member Of Your Party Are Feeling Unwell Such As Covid 19 / Cold & Flu Like Symptoms Or Are Currently Expected To Be Isolating/Restricting Your Movements, Including Being Out Of School Sick, We Would Kindly Request & Insist That You Do Not Visit Playtown Tullamore & The I.C.E Rooms In The Interest Of All Of Our Guests Some Of Whom May Be Vulnerable.
Whilst Enjoying Our Facilities, We Wish To Advise That All Adults Are Fully Responsible For All Children In Their Care At All Times. In The Case Of Parties, Parents Of Children Staying / Host Parents Are Responsible For All Children Attending Their Party.
Shoes Must Be Removed And Socks Worn By All Adults & Children Within All Areas Outside Of Seating Areas In Playtown Tullamore & The I.C.E Rooms. (Strictly No Bare Feet Allowed & Socks Are Available For €2 Should You Forget Your Own)
Please Do Avail Of 6 x Hand Sanitising Points Spread Throughout Playtown Tullamore & The I.C.E Rooms Including One Upon Admission.
We Have Several Rules/Notices Throughout Playtown Tullamore & The ICE Rooms And Kindly Insist That All Adults Ensure Adherence To These As Well As All Requests From All Members Of Our Team.
We Continuously Tidy & Clean Throughout The Day As Well As Deep Cleans & Spray Sanitisation For 30 Minutes Before & After Each And Every Experience. To Facilitate Same, We Kindly Ask That All People Leave After Their Allocated Experience Time.
Whilst We Do Accept All Forms Of Payment Including Cash, Card Payments Are Preferred For Hygiene Purposes.
Changing Facilities Are Available And We Kindly Request That These Are Used And Children Are Not Changed Outside Of These Facilities Including In Seating / Play Areas.
Bookings Cancelled By Us Due To Government Covid 19 Measures Are Replaced With New Available Booking Date & Time Of Your Choice Or A Gift Voucher For The Same Value.
We Have A Strict Policy Of No Outside Food Or Drink Permitted And Appreciate & Insist Upon Adherence To This. The Only Exception Is That We Allow You To Bring Your Own Cake With Our “Playtown Party Packages” Only.
Bookings Made In Breach Of Our “Terms & Conditions” Are Non Refundable